Five Core Roles

The WIB as Capacity Builder

For many programs, success is measured by the dozen, when actual demand is in the hundreds or thousands.

As a capacity builder, the WIB has a responsibility to scan the performance and effectiveness of One-Stop Career Centers, training programs and other community resources, and ensure that services are high quality. The WIB can provide critical guidance to agencies in the form of technical assistance, well articulated goals and performance measures, and insistence on excellence. Using their role as convener, the WIB can bring together service providers and educators to inform them of current and future workforce needs, to learn about best practices on the ground, and facilitate dialogue about the most effective way to serve businesses and job seekers.

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